IMPORTANT — PLEASE READ. This Privacy Policy is part of the Terms of Service for American Sellers Hub (“Company,” “we,” “us,” or “our”). It describes how we collect, use, disclose, and safeguard personal information from individuals who access or use our consumer website at sell.americansellershub.com, including any subdomains, mobile versions, or related Services (collectively, the “Website”).
This Policy applies to all users of the Website, including visitors and individuals submitting inquiries or information via our forms, tools, or Services. It explains how we may collect, use, share, and sell your personal information, including to third-party lead buyers, and describes your rights — including your right to opt out of the sale of your personal information, as described below.
By accessing or using the Website, you acknowledge and agree to the terms of this Privacy Policy. This Policy applies regardless of how you access the Website (e.g., desktop, mobile browser, or integrated application). This Policy is part and parcel of our Terms of Service and capitalized terms not defined in this Policy have the meaning ascribed to them in the Terms.
1. Persons Under 18 Years of Age
The Website is not intended for use by individuals under the age of 18, and Company does not knowingly collect personal information from anyone under 18. If we become aware that we have inadvertently collected information from a person under 18, we will take reasonable steps to delete such information from our records.
In accordance with the Children’s Online Privacy Protection Act (COPPA), users under 13 years of age are strictly prohibited from using the Website or submitting any personal information. If you are a parent or guardian and believe your child under 18 has provided us with personal information, please contact us at privacy@americansellershub.com and we will promptly delete such information.
2. Information We Collect
2.1 Information You Provide Voluntarily
We collect personal information you choose to provide when interacting with our Website or Services, such as when you submit inquiry forms, request information about selling or buying property, or contact us by email, phone, or chat. This information may include your name, physical address, property address, email address, phone number, property details, preferred method of contact, and any other details you choose to provide.
Information you submit may be shared or sold to third-party real estate professionals or lead buyers to help connect you with relevant services. You have the right to opt out of the sale of your personal information, as described elsewhere in this Privacy Policy.
2.2 Information Collected Automatically
When you visit or interact with our Website, we automatically collect certain information about your device and usage. This may include your IP address, browser type, device identifiers, operating system, pages visited, referral URLs, time and duration of visits, and interactions with forms or content. We use cookies, pixels, web beacons, and analytics tools to collect this information.
This information helps us operate and improve our Website, personalize your experience, and deliver relevant advertising or content. We may use third-party analytics and advertising partners who also collect information using cookies and tracking technologies, and such data may be shared with or sold to our partners for advertising or lead generation purposes.
3. How We Use Information
We may use the information we collect for business and commercial purposes including, but not limited to:
- Operating, maintaining, and improving the Website and Services;
- Connecting users with third-party lead buyers, real estate professionals, or service providers for lead generation and marketing purposes, including by selling or sharing personal information;
- Communicating with you via phone, email, or SMS/text message about the information and connections you’re seeking through the Website;
- Responding to user inquiries, feedback, or support requests;
- Monitoring usage trends, performing analytics, and detecting or preventing fraud, abuse, security breaches, or violations of our Terms or applicable law;
- Personalizing content and marketing communications;
- Complying with legal obligations or responding to lawful requests from authorities.
We may also use your information to send promotional messages or offers we think may be of interest. You can opt out of marketing communications at any time by following the instructions in our emails or SMS/text messages or by contacting us at privacy@americansellershub.com.
4. Legal Bases for Processing
Although Company is based in the United States and operates primarily under U.S. law, we recognize the importance of transparency around the legal grounds for processing personal information. We process your information based on one or more of the following legal bases:
- Consent: When you provide your information voluntarily or opt into marketing communications, we process your data based on your consent.
- Legitimate Interests: We may process your information for our legitimate business interests, such as improving the Website, preventing fraud, and enhancing security, provided those interests are not overridden by your rights and interests.
- Legal Obligations: We may process and disclose personal information as necessary to comply with applicable laws, legal process, or regulatory requirements.
5. Disclosure of Information
We may share, sell, or disclose personal information we collect in the following circumstances:
- Lead Buyers and Real Estate Professionals. We may sell or share your information with third parties, such as lead buyers, real estate agents, or service providers, so they may contact you about your inquiry or offer Services relevant to your needs.
- Service Providers. We may share your personal information with trusted service providers who assist in operating the Website, maintaining infrastructure, delivering email, phone, or SMS/text communications, delivering leads, or supporting our Services. All service providers are contractually required to keep personal information confidential.
- Legal/Compliance. We may share personal information in response to legal obligations, subpoenas, court orders, law enforcement requests, or to enforce our Terms, policies, or rights.
- Security/Fraud. We may disclose personal information as necessary to investigate or prevent security incidents, fraud, abuse, or violations of law.
- Business Transfers. We may transfer personal information as part of a corporate transaction, such as a merger, sale, acquisition, or bankruptcy.
- With Your Direction. We may sell or share your personal information when you specifically request or consent to such sharing.
The sale and sharing of your information to lead buyers is a core part of our Services. You have the right to opt out of the sale of your personal information as described in this Privacy Policy.
6. Cookies and Tracking Technologies
6.1 What are Cookies?
Cookies are small text files stored on your device by your browser when you visit websites. Cookies allow websites to recognize your device and store information about your preferences or activities. Cookies may be set by Company (“first-party cookies”) or by third parties we work with (“third-party cookies”). Pixels (also known as pixel tags, web beacons, or clear GIFs) are tiny invisible images embedded in web pages or emails that help measure how effective online advertising or email campaigns are. We refer to cookies, pixels, web beacons, tags, and similar technologies collectively as “Cookies.”
6.2 Types of Cookies We Use
- Strictly Necessary Cookies: essential for the Website to work properly, such as enabling you to navigate pages or submit forms;
- Performance and Analytics Cookies: collect information about how visitors use the site to help us improve performance;
- Functionality Cookies: remember your choices or preferences and provide enhanced features; and
- Advertising and Tracking Cookies: collect information to show you relevant ads and measure the effectiveness of our advertising. They may be placed by us or by third-party partners and may involve the sharing or sale of information for marketing purposes.
By using the Website, you agree to our use of Cookies and similar technologies as described in this Policy.
6.3 Advertising Cookies
We may use third-party advertising partners (such as Google Ads, Meta, or TikTok) to show personalized or interest-based ads based on your past activity on our Website. These partners may use Cookies or similar technologies to track your behavior across sites. While we do not exchange personal information with these partners for money, these disclosures may be considered a “sale” or “sharing” under U.S. privacy laws because they can be used for cross-context behavioral advertising, targeted advertising, or analytics.
We also share lead conversion data directly with Meta (Facebook) through a server-to-server connection (Conversions API). The information shared is hashed and may include your email address, phone number, first and last name, property address, city, state, ZIP code, IP address, and browser user agent, along with details such as the sale price, buyer name, and the page you came from. Hashing means Meta receives a one-way encrypted value rather than your raw information.
6.4 Managing Cookies
Most browsers let you manage or delete Cookies through their settings. The following are links to cookie management instructions for popular browsers:
You may opt out of certain tracking by visiting the Digital Advertising Alliance’s opt-out tool at optout.aboutads.info or the Network Advertising Initiative’s opt-out page at optout.networkadvertising.org. If you wish to limit data collection by analytics providers, you can use browser tools such as the Google Analytics opt-out extension.
7. Your Privacy Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to know what personal information we collect and how we use it.
- The right to access or request a copy of your personal information.
- The right to request deletion of your personal information, subject to certain exceptions.
- The right to correct inaccurate personal information.
- The right to opt out of the sale or sharing of your personal information with third parties for marketing or lead generation.
- The right to opt out of marketing communications at any time.
- The right not to be discriminated against for exercising your privacy rights.
To exercise any of these rights or for more information, you may contact us at privacy@americansellershub.com. California residents have additional rights described in Section 9 below. We may need to verify your identity before fulfilling your request, and we will respond as required by applicable law.
8. Jurisdiction-Specific Provisions and Compliance with Applicable Laws
Company is committed to complying with all relevant data privacy laws, including those unique to specific jurisdictions, such as the California Consumer Privacy Act (CCPA). If you reside in a jurisdiction with specific legal requirements regarding the collection, use, or disclosure of your personal information, this Privacy Policy is intended to be interpreted in a way that ensures full compliance with those local laws.
In the event of any conflict between this Privacy Policy and applicable data protection laws — including the CCPA or any future laws passed after the most recent update to this policy — the applicable law shall take precedence. This Privacy Policy shall be automatically updated and deemed amended as needed to remain compliant with those legal requirements.
9. Your Rights Under the California Consumer Privacy Act (CCPA)
9.1 Right to Deletion
You may request that we delete your personal information, subject to legal exceptions (e.g., regulatory or contractual obligations).
9.2 Right to Access and Disclosure
You may request that we disclose the following information collected over the past twelve (12) months:
- The categories of personal information collected;
- The sources from which we collected your personal information;
- The business or commercial purposes for collecting the information;
- The categories of third parties with whom we shared your personal information;
- The specific personal information we collected about you;
- If applicable, the categories of personal information disclosed and the third parties who received it.
9.3 Right to Non-Discrimination
We will not discriminate against you for exercising any of your CCPA rights. This includes denying service, providing a different level of service, or charging different prices or rates.
9.4 How to Exercise Your Rights
To submit a request to exercise any of your rights under the CCPA, or to request this notice in an alternate format, you (or your authorized representative) may contact us at privacy@americansellershub.com. We will acknowledge receipt of your request and may ask for additional information to verify your identity before processing it. If you authorize someone to act on your behalf, you must provide us with a signed agreement verifying their authority. We aim to respond to all verified consumer requests within forty-five (45) days.
10. Do Not Sell or Share My Personal Information
You have the right to direct Company not to sell or share your personal information with third parties for marketing, lead generation, or advertising purposes. We may “sell” or “share” your personal information — as those terms are defined under applicable privacy laws — by providing it to real estate professionals, lead buyers, or service providers who may contact you regarding your property inquiry, or use your information to send you relevant offers or advertisements.
You can opt out of the sale or sharing of your personal information at any time by:
- Emailing us at privacy@americansellershub.com with the subject line “Do Not Sell or Share My Personal Information”, or
- Sending a written request to: Privacy Team, American Sellers Hub, 30 N Gould St, STE N, Sheridan, WY 82801.
11. Data Security
We implement commercially reasonable administrative, technical, and physical safeguards to help protect your personal information from loss, misuse, unauthorized access, disclosure, alteration, or destruction. These measures include encryption, access controls, and internal policies designed to protect the confidentiality of your data.
However, no security system is completely secure. You acknowledge and agree that no method of transmission over the Internet or method of electronic storage is entirely secure, and we cannot guarantee the absolute security of your information. Except as required by applicable law, Company is not responsible for any unauthorized access to or use of your information resulting from circumvention of our security measures.
12. Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, including to comply with legal obligations, enforce our agreements, resolve disputes, and support business operations. We may also retain backup, archival, and log files for security, fraud detection, and legal compliance. When personal information is no longer required, we securely delete or anonymize it in accordance with applicable laws and internal data retention policies.
13. International Data Transfers
Our Website is operated in the United States and intended for users located in the United States. If you access the Website from outside the U.S., you acknowledge that your information may be transferred to and processed in the United States, where data protection laws may differ from those of your jurisdiction.
14. Third Party Links
The Website may contain links to third-party websites, tools, or services not controlled by Company. We are not responsible for the privacy practices or content of those third-party properties. We encourage you to review their privacy policies before providing personal information to them.
15. Changes to This Privacy Policy
We may update or revise this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational, legal, or regulatory reasons. When we make changes, we will revise the “Last Updated” date at the top of this page. If the changes are material, we will take reasonable steps to provide additional notice. Your continued use of the Website after any changes are published constitutes your acceptance of the revised Policy.
16. Contacting Us and Correcting Your Information
If you have any questions about this Privacy Policy or if you need to update or correct your personal information, please contact us at privacy@americansellershub.com. We strive to maintain accurate records and will make corrections in a timely manner.
American Sellers Hub
30 N Gould St, STE N
Sheridan, WY 82801